Manthraz Academy - Contact Us Policy
Last Updated: 07.11.2025
Thank you for your interest in Manthraz Academy. We are committed to open communication and are here to assist you with your inquiries about our courses, admissions, and support. This policy outlines how you can reach us and what you can expect when you do.
1. Our Commitment
We strive to respond to all inquiries promptly, professionally, and helpfully. Our team is dedicated to guiding you on your journey to "Create Future."
2. Contact Methods
You can reach us through the following channels. Please choose the method most suitable for your query.
📧 General Inquiries & Admissions:
Email: [manthrazacademy@gmail.com] (or a dedicated info email)
Purpose: Ideal for questions about course details, eligibility, fees, batch schedules, and the enrollment process.
Response Time: We aim to respond within 24-48 hours on business days.
📞 Phone Support:
Phone Number: [+91 9645400056] Indian Number
Purpose: For urgent inquiries or to speak directly with a course counselor.
Operating Hours: Sunday - Thursday, 9:00 AM - 6:00 PM (Arabian Standard Time).
📍 Office Visit:
Address: IV/859-4H1, 2nd Floor, SNDS Shopping Complex, West Nada, Kodungallur -680664, Thrissur Dist, Kerala
Purpose: Meet our team for face-to-face counseling, document verification, or to resolve complex issues.
Operating Hours: We recommend scheduling an appointment beforehand to ensure the right person is available to assist you. You can schedule via phone or email.
💻 Social Media & WhatsApp:
Purpose: For quick updates, general information, and informal queries. For detailed academic or admission discussions, email or phone is preferred.
3. Information to Include
To help us serve you faster, please include the following in your communication:
Your Full Name
Contact Number & Email Address
The course or service you are interested in (e.g., Digital Marketing, Germany Ausbildung, Nurses Job, German for School Students)
A clear and detailed description of your query
4. What to Expect After Contacting Us
Acknowledgment: You will receive an automatic confirmation if you submit a form on our website or an initial acknowledgment from our team.
Resolution: A dedicated representative will be assigned to your case and will work to provide a complete response or solution within our promised timeframes.
5. Privacy & Data Protection
We treat your contact information and inquiries with the utmost confidentiality. The details you provide will only be used to respond to your request and will not be shared with any third parties for marketing purposes without your explicit consent. For more details, please read our http://manthraz.com/privacy
6. Policy Updates
Manthraz Academy reserves the right to update this Contact Us Policy at any time. Any changes will be reflected on this page with an updated "Last Revised" date.
We look forward to hearing from you and helping you build your global career!
Manthraz Academy
Create Future.
